Our objective is your complete satisfaction. If you have any comments or suggestions please email us at: info@cateringchocolates.co.uk.

To purchase securly on line through Sage Pay, select the items you require, add them to your shopping basket and go to payments.  Sage Pay uses the highest level of card data security and is pvi dss level 1 compliant.

Allergies:

All Catering Chocolates products may contain trace of nut unless specifically notes.  Products suitable for vegetarians will be labelled accordingly.

We accept
We accept Most major credit cards and debit cards.

Delivery
We charge one rate for UK mainland shipping (excluding the Highlands). Delivery is free for UK mainland (excluding the Highlands)– a minimum of £50 of product must be ordered, in the event of a stock shortage we will contact you to agree a replacement. We try to deliver orders received by 2pm next working day, but occasionally this can take 2-3 working days.  Goods are sent by Interlink, Royal Mail or UPS in all cases a signature is required on delivery. On dispatch of goods with Interlink you will receive an e.mail advising your goods have been sent and giving you the opportunity to change the delivery date if needed.

For delivery to the Highlands, Islands and Offshore carrige charges of £14.99 will apply the postcodes shown below.

When shipping to scottish highlands our couriers included postcodes are:

ab30-38, ab44-56, fk17-99, g83, iv1-28, iv30-39, iv52-54, iv63, kw1-14, pa21-33, pa34-40, ph18-26, ph30, ph31-41, ph49-50.

When shipping to scottish islands our couriers included postcodes are:

hs1-9, iv40-51, iv55-56, ka27-28, kw15-17, pa20, pa41-49, pa60-78, ph42-44, ze1-3.

Availability
In the event of product being out of stock, this will be shown on the site, you have the opportunity to send us an e.mail so we can notify you once the product is available again. Orders are accepted once we know the product is in stock and ready to ship. Payment will be taken once your order is accepted and planned for dispatch.

Tax
Prices shown on site do not include VAT, which will be added at the checkout.

Our guarantee
All our products come with a no quibble guarantee, this does not affect your statutory rights.

Security
For maximum security your order is processed using secure server SSL 128 bit encryption.

Data
We will hold and process the information given at the time of ordering in accordance with the Data Protection Act 1998. We may pass your details to carefully selected 3rd parties, if you do not wish to receive offers from these partners you can opt out on the payment page.

competitions:

In our monthly competition. we select one winner at random who will be sent a hamper with a selection of products from the site.  The competition is open to UK residents only, prizes can only be delivered to a UK address.